This video from the 2022 NCC Seminars discusses the WaterMark Certification Scheme.
Hi, my name is Anne-Maree Campbell at the ABCB I have responsibility for the WaterMark Certification Scheme or WaterMark
for short, today I'll explain what WaterMark is and what it means and I will let you know
about our awareness raising initiatives, including how you can help us with this.
So what is WaterMark? WaterMark is a mandatory certification scheme that ensures a product is
fit for purpose and appropriately authorized for use in a plumbing or drainage installation.
WaterMark is owned and administered by the ABCB on behalf of the state and territory governments.
WaterMark certified products must be tested by an accredited testing laboratory, comply with
applicable specification, be manufactured to an approved quality management system and state
its intended scope of use. On behalf of the ABCB independently accredited WaterMark conformity
assessment bodies, or WaterMark CABs, inspect and evaluate plumbing products and their test
reports to listed product specifications. They visit all manufacturing sites and
assess the manufacturer's QA systems they issue certificates of conformity and grant licenses to
manufacturers to use the WaterMark certification trademark, the W, on conforming products then they
upload the license detail to the WaterMark product database and finally they undertake annual product
conformity surveillance to ensure compliant products continue to be manufactured as certified.
Certification is issued as part of the manufacturing process it cannot be issued to a
supplied product that is about to be installed. As a plumbing practitioner it's your responsibility
to install WaterMark certified products in accordance with their scope of use and the PCA.
The evidence of suitability provisions at A5G4 state that a product is deemed
fit for its intended purpose if it has a WaterMark license.
This is a licensing requirement for plumbing installers and the state and territory plumbing
regulators enforce WaterMark at the point of installation. That is to ensure practitioners
provide PCA compliant plumbing and drainage installations using WaterMark certified product
and to clarify just because a product has a WaterMark it doesn't mean it can be installed
any which way. WaterMark products must be installed in accordance with the plumbing code.
What this means is that whilst the installation may use a performance or Deemed-to-Satisfy pathway
most products must meet the DtS requirement for WaterMark certification, a performance pathway is
not available. Participants across the whole supply chain, clients, designers, suppliers, construction
managers, builders, etc need to know about WaterMark as they can all impact an installer's ability
to meet their licensing requirements. This is because these parties may be the ones to select,
specify, purchase and supply plumbing products to site for you to install. The flow-on effects
of resolving non-compliance can include time delays, costs and other penalties. So to avoid
this it's important to tell your clients home and building owners or the building contractors
and developers you work for about the need to choose and supply WaterMark certified products.
Your hydraulic designers, suppliers and staff or contractors should also be told about this.
So how do you know if a product is WaterMark certified? Certified products are marked
with the WaterMark trademark, license number and applicable specification.
You can check the WaterMark product database which is located on the WaterMark website and search by
license number, product model number or ID, name or brand name, product type and specification
and if you can't find the product it's probably not certified.
Now I'll quickly tell you about how the ABCB is raising awareness of WaterMark and how we
can help you to do the same. The ABCB is raising awareness of WaterMark across the supply chain in
partnership with key stakeholders including the regulators, industry representatives and
yourselves to improve PCA compliance. We have developed a five-year awareness strategy which
includes the LOOK for The WaterMark campaign and have commenced implementing the first two years.
The strategy will target consumers and building owners, retailers and other suppliers including
online platforms and design building and plumbing practitioners. The key messages are what WaterMark is
and what it means how to check for WaterMark and that plumbers must install compliant products.
The strategy includes engagement initiatives, assets and resources for use by stakeholders
and supporting advertising social media, video clips and web content.
To help you promote WaterMark to your clients, contractors and suppliers the ABCB has developed a
communications toolkit featuring The LOOK campaign that can be downloaded from the WaterMark website.
The toolkit includes a range of resources you can use through your preferred media and channels
including key messages and FAQs, fact sheets and articles, digital banners and videos, social media
tiles and copy I encourage you to check it out and to use what best suits your needs. We also welcome
feedback so please tell us what's working, what else you need and how we can improve the campaign.
For further information about WaterMark, go to the WaterMark website watermark.abcb.gov.au.
That's it for WaterMark, thanks for listening.